Shipping policy
Shipping Policy
In stock items ship within 48 business hours. Free shipping offers are for qualifying domestic orders only unless otherwise specifically noted. Expedited delivery orders do not qualify for free shipping. Free shipping offer has no cash value. Orders over $100 may require a signature upon delivery.
General: Shipping charges are those incurred to ship you the order and return shipping charges are shipping charges assessed by the carrier to return the package to sender.
In the event that a package is refused because there is evident damage to the shipment by the carrier during shipping, you will not be responsible for any additional shipping charges. You must however note the damage with the carrier, keep a copy of the documentation were the carrier noted the damage, and contact us immediately regarding the damage. If a shipment shows signs of damage, customer must obtain proof (take a picture, video, etc.) open the box and inspect the merchandise for evident damage. If evident damage to the goods is present reseal box and refuse at the time of delivery. If no evident damage appears on merchandise, note with the carrier the damaged condition of the box and packaging, if possible document with pictures, keep a copy of your reports and have the carrier acknowledge it in writing; accept the shipment and notify us of the packaging condition. Test products immediately to ensure functionality, report any issues right away.
Lost, Damaged, or Delayed Shipments: We are not responsible for lost, delayed, or damaged shipments once they have been picked up by the carrier. All shipments are FOB origin. The risk of loss is transferred upon carrier pick up. If you have paid us to ship your order, we will assist you and submit claims on your behalf to the applicable carrier.